Hi,

Thanks for contacting us. We need to confirm that you're the owner of this account before we can resolve the issue you're experiencing. This helps us make sure that we're helping the right person.
 
Please reply to this email with the email address or mobile phone number you used to sign up for your Instagram account. If you signed up using your mobile phone number, please also include the type of device you used (for example, iPhone or Android).
 
Thanks,

Phoenix
Community Operations